Winners Of Raybestos Brakes 'Go Green' Promo Go To The Races -

Winners Of Raybestos Brakes ‘Go Green’ Promo Go To The Races

On October 12, two lucky winners and their guests joined representatives from Raybestos brand brakes at the Sprint Cup Series Race in Charlotte. The race weekend was the grand prize in this year's Raybestos brakes "Go Green" sweepstakes and promotion.

On October 12, two lucky winners and their guests joined representatives from Raybestos brand brakes at the Sprint Cup Series Race in Charlotte. The race weekend was the grand prize in this year’s Raybestos brakes “Go Green” sweepstakes and promotion.

A representative from Raybestos brand brakes, Keith Penner, recounted some weekend highlights. “We were set up with box seats … exclusive for our guests … and we enjoyed a great buffet of food and beverages. We were also able to go down to the track and tour pit road.” Penner said the group was able to get pictures, view the cars up close and see the teams prepare for the evening’s race. The group also had a brush with “The King.” Penner said, just before the race, the group took the elevator up to the tower box seats and Richard Petty joined them on the elevator. “We had a great time and developed some new friendships.”

Shari Ann Klindt of Boubin Automotive in Iowa City, Iowa, said the highlight of the trip was the race. “On Saturday night they were very close to setting a new track record for the highest overall average speed at Charlotte Raceway, but there was a caution flag near the end. The driver who held the lead and was expected to win [Kasey Kahne] got pushed back a few spots and a different driver [Brad Keselowski] won the race. It was pretty exciting during the last few laps!”

She said they also went down to pit road and saw a performance by the Goo Goo Dolls.

For Christopher Roy Clarke from the Stop’N Steer shop in Thunder Bay, Ontario, it was his first race ever. “It was unreal,” he said. “To be there live and visit pit road was an incredible experience.”

Both Clarke and Klindt said they prefer to sell Raybestos brand brakes. Clarke said his shop only uses Raybestos brakes. “They’re the best quality in the Aftermarket and they have a great warranty.” Klint said, “They’re an awesome product and my customers are always pleased with the quality.”

For information on the Raybestos brand promotions or Raybestos brand brake parts, visit www.RaybestosBrakes.com or call 800-323-0354.
 

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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