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VIDEO: Calming Customer Fears

Paying for vehicle repairs isn’t how most drivers prefer to spend their paycheck, which can make selling service a challenge. Mary DellaValle presents three easy steps you can take to make customers feel good about their purchase. Sponsored by MAHLE.

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The editor of ImportCar magazine for the majority of her 30-year career at Babcox Media, Mary has also worked on several custom publishing pieces for some of the major automotive OEMs. Her unique perspective of the import marketplace allows her to tailor the content of custom pieces to deliver our clients’ message with impact to a target audience. As an integral part of the Babcox editorial team, Mary assists with many other duties, including corporate communications and digital media properties.

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Paying for vehicle repairs isn’t how most drivers prefer to spend their paycheck, which can make selling service a challenge. Mary DellaValle presents three easy steps you can take to make customers feel good about their purchase. Sponsored by MAHLE.

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