In this episode of Shop Squad’s “Now You Know” podcast series, Doug Kaufman from ShopOwner Magazine and Philip Austin, manager of technical training with NGK/NTK, discuss real-world questions shop owners ask Austin that don’t necessarily fall into the standing training regimen.
Learn about the different resources available to educate service advisors on sensors and ignition components.
Watch Philip Austin from NGK/NTK and Doug Kaufman discuss management and technical challenges within the industry.
Members of the Automotive Sales Council talk about the “Check the Part” campaign.
Pros in this business know that mentoring and coaching rookies and vets isn’t easy, but it’s why we play the game.
When the team started looking at the Blackwood’s transmission, they knew they needed help to prevent a lonely breakdown.
Fun new campaign features car enthusiast/musician/cool guy to create awareness of new product line.
Learn why a DVI is the best way to inspect every car and what you can do with the information once you’ve captured it.
Creative voice AI options in the aftermarket take technology innovations way beyond science fiction.