ShopOwner’s October Digital Edition Available Now
Every issue of ShopOwner includes valuable business management and technical editorial content.
How To Build Customers For Life
Learn how to create opportunities for 2nd, 3rd and 4th visits from multi-generational customers.
6 Signs It’s Time to Put Down the Pen and Ditch the Paper
There’s no time to hesitate. The surge in the aftermarket sweet spot — or vehicles in the six- to 12-year age range that will soon require significant repairs — reached 94 million in the first half of 2021, according to Experian Automotive. That total accounts for nearly 31% of all vehicles in operation. That percentage
Using Technology To Manage Workflow
In all likelihood, your shop management system already has built-In functions to maximize operations.
Developing Successful Marketing Campaigns
The story your community hears – and tells – about your shop starts with your customer service.
Never Overvalue The Importance Of Loyalty and Leadership
Loyalty is the key to customer retention and employee satisfaction, and is a true example of leadership skills.
Beat Your Competition By Improving Performance Reviews
Shops with a solid formal review process continuously improve and look for ways to be the best shop in town.
A Safe Working Environment Is Good For Business
Failure to create a safe working environment can be more expensive than doing things right to begin with.
Supply Chain Procurement Management 101: Making Better Purchasing Decisions
Strategies for managing the impact of freight disruption.
Five Keys To Setting Your Customer’s Next Appointment
Your dentist does it. Offer the convenience of setting the next appointment before your customer leaves.
Read The June Issue of ShopOwner Online Now
With both management and technical content, this issue is available to read or download at no charge.
DRIVE Salutes JAR Performance, McPherson, KS
The June DRIVE Spotlight shop has worked hard to build a shop full of honest mechanics who do trustworthy work.
