What Would I Say To My Younger Self?
Hindsight is 20/20 – wouldn’t it be nice to have better foresight?
EV Charging Challenges
Charging will get better as technology improves and drivers change their behaviors.
ShopOwner’s December Digital Edition Available Now
ShopOwner includes valuable business management and technical editorial content.
Quality Triumphs!
New technologies have changed how we interact with our cars. But replacement parts quality matters more than ever.
What ‘Family-Owned and Operated’ Really Entails
Having family as a part of your business creates a whole new dynamic that most people can’t comprehend.
How Many Holes Are In Your Management Bucket?
Being super busy isn’t always a recipe for super success. Make every car count.
Finding The Techs You Want, Keeping The Ones You Need
Finding great employees is critical, but even more important? Keeping the great ones you already have.
How Great Employees Help Maximize Shop Professionalism
In this SOS podcast episode, Roy Niemi explains that solid hiring can be complicated.
Why Is NHTSA Involved With RTR?
An opinion is one thing, but will NHTSA handle technicians filing complaints about being locked out of a vehicle?
If You Can Dream It, You Can Do It
In the case of shop succession, you never know when tomorrow will come. Do this today to set yourself up right.
Do You Treasure What’s REALLY Important?
We take measures each day to protect what we think is important. But is something really valuable at risk?
How Effective Are Non-Competes?
A non-compete agreement may help shop owners keep employees from leaving, but they can be a double-edged sword.
