Opinion Archives - Page 2 of 5 -
Road Usage Taxes and Right To Repair

If gas taxes fall with advent of EVs, how will road projects be funded? The future isn’t clear but change is out there.

Acknowledging Aftermarket (Artificial) Intelligence 

Afraid that AI will cause a disaster when it arrives? Well, it’s been in our industry and you’ve been using it for decades.

Technician Shortage? Not For Everyone

For top shop owners, there’s no technician shortage because they operate places people want to work.

What’s Under The Hood? Who Knows.

Are today’s engines really so delicate they need this much protection?

Great Customer Service Can’t Be Artificially Generated

While many things in your shop can be automated, honest interactions still require human contact.

How Some Shops Fight Catalytic Converter Thefts

Catalytic converters are critical to performance and appealing to criminal organizations. What can be done about thefts?

Distracted Driving Is A Bad Idea – So Are These Laws

Though maybe a good idea once, not all traffic laws are still necessary.

Creative Motivation Helps Build A Stronger Team

When your crew works as a team, exciting things happen. Just ask Dennis Goodhue (when he’s home from Hawaii).

As Cars Keep Aging, What Will The Future Look Like?

The big issue for the next 22 years is how sensors and software that make driving safer impact vehicle serviceability.

Is Your Customer’s Dirty Car Off Limits To Commentary?

Just because it may not be illegal, should you post images or your customer’s dirty, damaged vehicle?

Does A Win On Sunday Still Give Your Team A Boost?

As a business owner, you know that a dream team of superstars won’t succeed if they can’t work together.

Parts and Artificial Intelligence

While a catalog will tell you what will fit, it won’t tell you if the part has issues or if a better part is available.