Identity Crisis and the Rise of the Specialist
Is it time to move on from ‘technician’ and become ‘specialists’ in the shop?
What Would I Say To My Younger Self?
Hindsight is 20/20 – wouldn’t it be nice to have better foresight?
What ‘Family-Owned and Operated’ Really Entails
Having family as a part of your business creates a whole new dynamic that most people can’t comprehend.
How Many Holes Are In Your Management Bucket?
Being super busy isn’t always a recipe for super success. Make every car count.
Finding The Techs You Want, Keeping The Ones You Need
Finding great employees is critical, but even more important? Keeping the great ones you already have.
How Great Employees Help Maximize Shop Professionalism
In this SOS podcast episode, Roy Niemi explains that solid hiring can be complicated.
If You Can Dream It, You Can Do It
In the case of shop succession, you never know when tomorrow will come. Do this today to set yourself up right.
Do You Treasure What’s REALLY Important?
We take measures each day to protect what we think is important. But is something really valuable at risk?
How Effective Are Non-Competes?
A non-compete agreement may help shop owners keep employees from leaving, but they can be a double-edged sword.
Simple Strategies To Overcome The Tech Shortage
Apply your best problem-solving abilities to a talent shortage and you may find you don’t have one any more.
Building A Winning Strategy
If you get one percent better each day for one year, you’ll end up 37 times better by the time you are done.
Maximize Employee Advancement Opportunities
Broadening your employee classifications creates an opportunity for self-motivation, recognition and growth.
