EV-Specific Tires Bring Opportunity To Winter Sales
Winter tires are designed to deliver safety for drivers in wintry weather conditions. EV drivers expect nothing less.
Utilizing Technology In the Service Garage
Shops that use technology effectively will increase customer service and improve internal processes to boost satisfaction.
Build Confidence Between Clients and Techs
Greater trust means more customers will be open to coming back and the relationships become a little more personal.
Dealing With A Whole New Definition Of Dirty
Why is it when you need to remove a center console, jellified soda residue is holding it in place tighter than the screws?
Why Are Cars So Expensive to Fix?
Consumers have demanded safe and environmentally friendly vehicles – they also want cheap repairs. It’s hard to have both.
What Customers Don’t Know About TPMS Can Hurt You
Surveys have shown that 30-50% of drivers have no clue what the TPMS warning light in their vehicles means.
Talking Telematics
Telematics has become an essential tool for commercial and government fleets, as well as for John and Sue Public.
Survey Reveals Consumers Trust You More These Days
The research was commissioned by ASE with the online survey conducted by b4 Branding, an independent research firm.
Touring Tires Remain Popular Choices For Drivers, Dealers
Touring tires are popular, but aren’t simply a catch-all for any vehicle from passenger cars to SUVs, say experts.
Severe Drivers – Yes, Your Client Probably Counts As One
Even the most mild-mannered driver may be extreme. This video is sponsored by The Group Training Academy.
Making The Case For Remanufactured Parts
This is the perfect time to talk to your customers about reman parts.
Can Customer Dash Cams Get Your Shop In Hot Water?
Are customers watching their vehicles being repaired? If so, are you comfortable with what they’re seeing?
