While a catalog will tell you what will fit, it won’t tell you if the part has issues or if a better part is available.
Certain messages mean certain things – or not. When selecting automotive components, do your homework.
Shops that perform cheap brake jobs are making a dangerous assumption that customers prefer price over quality.
The distinctive boxer engine and a strong commitment to safety are a few of the things that set the automaker apart.
Winter tires are designed to deliver safety for drivers in wintry weather conditions. EV drivers expect nothing less.
Shops that use technology effectively will increase customer service and improve internal processes to boost satisfaction.
Greater trust means more customers will be open to coming back and the relationships become a little more personal.
Why is it when you need to remove a center console, jellified soda residue is holding it in place tighter than the screws?
Consumers have demanded safe and environmentally friendly vehicles – they also want cheap repairs. It’s hard to have both.
Surveys have shown that 30-50% of drivers have no clue what the TPMS warning light in their vehicles means.
Telematics has become an essential tool for commercial and government fleets, as well as for John and Sue Public.
The research was commissioned by ASE with the online survey conducted by b4 Branding, an independent research firm.