The inefficiency of many service processes becomes worse as they are sped up to meet an increased vehicle demand.
We’re talking about strategic marketing here. This video is sponsored by the MyPlace4Parts Studio.
It starts with a solid foundation. This video is sponsored by the MyPlace4Parts Studio.
Car count has been a concern of just about every shop owner I’ve talked with at one point or another. Most of the time, shop owners take it upon themselves to bear the burden of the responsibility for car count. But, the truth is, that improving your car count is an entire shop effort and can’t be done without everyone on staff buying in and pulling their weight.
“I need more customers!” I’ve heard this so many times, from so many different shop owners. If only there were more cars, they say, their problems would fade away. The problem is when you focus so much on car count, you never stop to consider why you always need more cars in your bays.