Raybestos Chassis Parts, Joe Gibbs Racing Team Up For Latest Sweepstakes -

Raybestos Chassis Parts, Joe Gibbs Racing Team Up For Latest Sweepstakes

The Raybestos Chassis Winners' Circle Sweepstakes rewards technicians for installing premium Raybestos Professional Grade chassis products. In addition to earning custom T-shirts, JGR caps and jackets, participating technicians also will be entered for a chance to win a Dewalt drill or a Dewalt reversible impact wrench (winner’s choice); a flat screen 32-inch TV; or a check for $1,000.

Raybestos brand chassis parts – a member of the Affinia family of brands – help Joe Gibbs Racing earn big wins at the track. Starting April 1, 2013, they can help technicians earn big bucks at their shops as well.    

 

The Raybestos Chassis Winners’ Circle Sweepstakes rewards technicians for installing premium Raybestos Professional Grade chassis products. In addition to earning custom T-shirts, JGR caps and jackets, participating technicians also will be entered for a chance to win a Dewalt drill or a Dewalt reversible impact wrench (winner’s choice); a flat screen 32-inch TV; or a check for $1,000. There is one set of prizes for each sales region, offering numerous opportunities to earn and win.          

Counter professionals also have the chance to earn prizes. When they sell 25 premium Raybestos chassis parts, they will be rewarded with a custom Raybestos Chassis custom T-shirt and a check for $25.

The Raybestos Chassis Winners’ Circle Sweepstakes POS kit is free for those who would like to participate. Each kit includes valuable technical and sales tips from JGR chassis specialist Todd Foster. For additional information about the sweepstakes, contact your local Raybestos chassis sales rep, servicing store or WD.    

 

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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