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Women Of The Year Awards Announced

The 2022 Women of the Year were announced during the Women in Auto Care Awards ceremony at the AAPEX Show in Las Vegas.

Nick Sallas Joins Elite As Business Development Coach

Sallas will utilize his 38 years of industry experience to provide one-on-one guidance to other shop owners.

Edmonds Import Auto: Award-Winning Shop’s Edge Starts At Square One – Impeccable Customer Service And Solving Customers’ Problems

Edmonds Import Auto in Palmer, AK, runs like a well-oiled machine, thanks to the tag-team effort of Tobi Klunder-Edmonds and her husband Kevin, who together decided to open a shop of their own and put their skills to the test.

Leveraging Your Shop’s Uniqueness To Stand Apart From The Competition

In the automotive service industry, we all need to accept the fact that we’re going to have competition. With competition comes consumer choice. And, as we all know, when customers are lured away by a competitor, we may not get their business back very easily.

Standing Apart From The Competition

In the tire and service industry, we all need to accept the fact that we’re going to have competition. With competition comes choice. Customers have many alternatives and when lured away by a competitor, we may not get their business back very easily.

5 Keys To Increasing Your Shop’s Service Sales

Looking to improve your service business? Here are five practices used by many of the most successful shops in America to dominate their market.

A Shop Owner’s Guide To Advertising In 2015

Many shop owners get into trouble by throwing their money at just about every advertising opportunity that comes along. Their intentions are good, but more often than not they end up wasting a lot of money, and bringing in the wrong customers. So putting first things first, as every successful business owner will do, you need to identify your ideal customer, then create a plan that targets that individual.

Exclusive Auto Caters To Customers: Yucaipa, CA, Shop Awarded Top Honors For Customer Service With ‘Perfect’ Rating

When a customer visits Exclusive Auto, located in Yucaipa, CA, the staff’s goal is to greet that person immediately, and then to always exceed their expectations. It’s that kind of customer service ethic that has helped make the shop what it is today.

Shop Profile: Roy Foster’s Automotive, Reno, NV

Roy Foster’s Automotive has been serving the greater Reno metro area since 1947.

Maximize Employee Advancement Opportunities

Broadening your employee classifications creates an opportunity for self-motivation, recognition and growth.