Finding Opportunities In Alternative Powertrains
MAHLE pledges leadership to shops embracing future technology.
NTB, Tire Kingdom Require Customers To Wear Face Coverings
The company will update customers on the new protocol via social media, web and signage at locations.
VIDEO: Five Factors For Fantastic Sales Training Results
Make sure your training initiatives succeed. This video is sponsored by the MyPlace4Parts Studio.
ALI’s Notice To Industry Regarding COVID-19
ALI is limiting staff members and was notified by PSI that they will stop all testing.
Leaders Offer Words Of Wisdom During Challenging Times
Being great communicators, staying calm and embracing flexibility are top of mind for industry leaders.
Bosch Engineers Innovate 95-Year-Old Sun Visor
Bosch’s technology utilizes intelligent algorithms to intuitively block the sun’s glare.
Six Factors For Successful Sales Training
There is no doubt that a well designed and effectively executed sales and customer service training program can dramatically improve your auto service business. Improved customer relations and retention, increased employee productivity, less discounting and more profitable sales are just a few key benefits of a successful training program.
Leveraging Social Media As A Customer Retention Tool
If you’re using social media simply to drive new customers to your shop, you may be disappointed. Facebook, Twitter and other social media channels may help to some degree with customer acquisition, but social media is at its most powerful when used for customer retention.
Colket Automotive Technical Services: Bumper To Bumper Certified Service Center Knows The Value Of First Impressions
When Ross Colket first opened Colket Automotive Technical Services in Lansdale, PA, 10 years ago, he quickly realized how important the interior of a building – and shop appearance – can be when dealing with customers.
How To Work Smarter, Not Harder
I own a small shop that’s just over 3,000 square feet. In order to maximize every square foot of the building, it’s critical that I have policies and procedures in place so that everything runs efficiently. In a nutshell, this boils down to working smarter, not harder.
