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The 5 Most Common Hiring Mistakes Shop Owners Make

The top shops in America realize that in order to build a successful business they will need to have team players that are self-starters, who can produce, and who will never compromise their ethics. Over the years, I’ve not only been fortunate enough to hire many of our industry superstars, but I have seen hiring mistakes made every day by shop owners all across America.

Hiring The Best Staff To Deliver Quality Service

How do you hire to assemble a team of managers, service advisors and technicians capable of transforming your business? Keep reading for tips on staffing your shop the right way.

Hiring And Firing The Legal And Correct Way

While you face challenges at your business every day, my goal is to take some of the mystery and confusion out of the employment law dilemmas faced by small businesspeople. One of the areas about which I get the most questions is hiring and firing employees. Hiring and firing is a challenge, but by following a few tips, you can make better decisions and reduce your risk of defending an expensive lawsuit.

Tips On Hiring The Superstars In Competitive Times

One of the single greatest challenges shop owners face today is finding and hiring the superstars. Regardless of whether you are looking to hire technicians or service advisers, here are some tips that will help you hire the stars.

The Expectations Of Generation Y: What To Know When Hiring New Employees

Companies can’t continue to recruit, retain and manage their workforce with the mindset that was commonplace 20 years ago, and that includes your shop. Millennials grew up with advanced technology, mobile technology, real-time data and social networking, so that’s what they know and therefore expect to see from their employer. Here’s an overview of some of those expectations.

Secrets to Hiring Superstar Techs and Service Writers

The most profitable shops in America employ technicians and advisors who are superstars. So, it’s no surprise that one of the most common questions we hear from our clients is, “How do you find and hire the stars?”

Shop Management – Accountability

Ways to use measurement and accountability to grow your shop all year long.

Shop Profile – D’s Auto & Truck Repair, Holland, Michigan

“I’m not sure why anybody ever came to work for me. We were a disorganized mess.”

When Is A Marketing Firm Right For Your Shop?

These steps can help you hire the right marketing team to build business.

AI in the Automotive Aftermarket

The applications for AI are endless, but hurdles still remain.