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New NACE/CARS Website Is Live; Hotel Reservations Open For Detroit Event

Now in its 32nd year, NACE/CARS 2014 will feature numerous opportunities for technical training, business education, demonstrations, networking and technology showcases for stakeholders, owners, managers and technicians in the collision and service repair industries.

Shop Owner Staff
By Shop Owner Staff
Published:

The new website for NACE and CARS are now live at www.NACEexpo.com or www.CARSevent.com.

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Dan Risley, ASA president and executive director, stated, “With so many new things happening around this long-standing conference and expo, it was important to roll out a new website. The event has so many positive changes in training, education and displays, and they are now accurately reflected by this site.”

Now in its 32nd year, NACE/CARS 2014 will feature numerous opportunities for technical training, business education, demonstrations, networking and technology showcases for stakeholders, owners, managers and technicians in the collision and service repair industries.

Highlights of the new site include a modern look, easy navigation, quick response and a parallel mobile site. Updates on the show can be found on the home page of the site and via social media channels. Visit the homepage of the website for complete social media channels.

Hotel reservations can now be made via the Travel section of the website for the week of July 27 and all events taking place during “Industry Week” in Detroit. These include the many board and association meetings Monday, July 28; the CIC meeting Tuesday, July 29; I-CAR Conference 2014 and Gala, 35th Anniversary Networking Event Wednesday, July 30; and NACE/CARS 2014 Conference + Expo, Wednesday, July 30 through Saturday, Aug. 2.

The official hotel partner for NACE/CARS 2014 and “Industry Week” is Travel Planners. The best rates have been negotiated at nine hotels in the downtown area, and Travel Planners will manage those hotel blocks. There are other groups promoting hotel reservations during the week but they are not affiliated with NACE/CARS, nor can they offer the same discounts. Questions or concerns about housing can be directed to Travel Planners at 800-221-3531 or by visiting the official website Travel section to make an online reservation.

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Uncategorized

The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

Shop Owner Staff
By Shop Owner Staff
Published:

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

Read Full Article

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