New Federated Television Commercials Highlight Benefits of Federated Car Care -

New Federated Television Commercials Highlight Benefits of Federated Car Care

Federated Auto Parts has produced three new television commercials that are currently airing nationally. All three commercials emphasize the advantages of having vehicles serviced by the professionals at Federated Car Care Centers.

Federated Auto Parts has produced three new television commercials that are currently airing nationally. All three commercials emphasize the advantages of having vehicles serviced by the professionals at Federated Car Care Centers.

The three commercials feature Federated spokespersons Kenny Schrader and Kenny Wallace. In one of the spots, Schrader “educates” Wallace about the benefits of taking his vehicle to a Federated Car Care Center.  In the second spot, Wallace learns the hard way that he should have visited a Federated Car Care Center.  In the third spot, Schrader thinks he has his wife Anne convinced that he works on her car himself, but she knows better – he brings her car to their favorite Federated Car Care Center for service.

“While the two Kennys bring some humor to the commercials, we believe we’ve hit the mark by focusing on the advantages to consumers of taking their vehicles to the professionally-trained service technicians at Federated Car Care Centers,” said Phil Moore, senior vice president for Federated. “The commercials have been very well received by our members who have the ability to customize them for their own advertising programs in their respective markets. These commercials highlight the best of Federated: the best parts, the best people and the best service in the business.”

To view the Federated commercials and other Federated Car Care videos, visit the Federated Car Care YouTube channel at: http://www.youtube.com/FederatedCarCare.

About Federated
Federated Auto Parts, headquartered in Staunton, VA, is one of the largest auto parts distribution and marketing organizations in North America.  Federated is dedicated to supporting its customers with quality name brand parts, programs designed to grow their businesses, and experienced counterpeople who are knowledgeable in today’s evolving automotive technology.  For more information, visit www.federatedautoparts.com.

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Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
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everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
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