New ANCO Wiper Blades Catalog Features Expanded Late-Model Coverage, Comprehensive New Rear Wiper Product Line -

New ANCO Wiper Blades Catalog Features Expanded Late-Model Coverage, Comprehensive New Rear Wiper Product Line

Federal-Mogul Corporation has released a new ANCO wiper blade master catalog featuring coverage of hundreds of additional automotive applications as well as a comprehensive new line of integral rear wiper blades. The ANCO brand is "The Clearest Choice in Wiper Blades."

Federal-Mogul Corporation has released a new ANCO wiper blade master catalog featuring coverage of hundreds of additional automotive applications as well as a comprehensive new line of integral rear wiper blades. The ANCO brand is “The Clearest Choice in Wiper Blades.”

The 2010 catalog (#3095) highlights the complete ANCO automotive and medium- and heavy-duty product lines. The automotive line now features coverage through the 2010 model year and includes premium ANCO Contour and ANCO Profile all-weather wipers, aerodynamically styled ANCO AeroVantage wipers, popular ANCO 31-Series wiper blades, Winter Wiper Blades, and ANCO integral rear wipers.

The catalog also contains a new standalone section covering the brand’s extensive offering of wiper blades and accessories for the commercial vehicle market.  These products include ANCO Clear-Flex heavy-duty blades, ANCO Ten-Edge non-refillable blades, ANCO heavy-duty winter blades, and wiper arms for an extensive range of trucks, buses and recreational vehicles.

Also featured in the catalog is the complete lineup of ANCO merchandisers, including the new, fully loaded ANCO Profile Blade Station display.

In addition to the print catalog, the latest ANCO application information can be found online through the www.fme-cat.com electronic catalog and new www.GetANCO.mobi catalog for users of smart phones and other mobile devices.

For additional information regarding ANCO products and to receive a copy of the new print catalog, contact your ANCO supplier or write to: ANCO Marketing, Federal-Mogul Corporation, 26555 Northwestern Highway, Southfield, MI 48033.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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