More Than 80 Parts Added To MOOG Steering And Suspension Line -

More Than 80 Parts Added To MOOG Steering And Suspension Line

Federal-Mogul's MOOG Steering and Suspension brand has introduced more than 80 additional parts with combined coverage of several million late-model foreign-nameplate and domestic vehicles. Described by Federal-Mogul as the automotive service industry's "Problem Solver," the MOOG line features technologies that improve on original component designs for longer life, superior performance and faster, easier installation, according to the company.

Federal-Mogul’s MOOG Steering and Suspension brand has introduced more than 80 additional parts with combined coverage of several million late-model foreign-nameplate and domestic vehicles. Described by Federal-Mogul as the automotive service industry’s “Problem Solver,” the MOOG line features technologies that improve on original component designs for longer life, superior performance and faster, easier installation, according to the company.

Among the latest MOOG parts are rear control arms for dozens of late-model applications, including Acura MDX (2007-2013); Honda Odyssey (2005-2013) and Pilot (2009-2013); Hyundai Elantra (2007-2010); Jeep Liberty (2002-2007); Kia Optima (2007-2008) and Rondo (2007-2010); Nissan Altima (2007-2013); and Subaru BRZ (2013), Forester (2009-2013), Impreza (2008-2012), Legacy (2010-2013) and Outback (2010-2013). Federal-Mogul also has introduced premium MOOG ball joints for Lexus CT 200h (2011-2012) and Toyota Prius (2010-2012) models and 16 new control arm bushings, 14 new strut mounts and strut mount kits, several new alignment kits and four commercial vehicle king pin sets. The MOOG R-Series offering of control arms has been expanded as well, with 20 new parts covering a wide range of popular foreign-nameplate vehicles.

“Our monthly product introductions are based on what’s actually happening in the market," said Mark Boyle, director, steering and suspension, North America, Federal-Mogul. "We carefully track emerging vehicle service needs with extensive insight from shop owners and technicians through the Federal-Mogul product technical support line (800-325-8886) and our field sales professionals. Our engineers then use this market intelligence to develop innovative designs that address the real-world requirements of each application. This unique approach helps ensure that professionals have the best repair solutions for virtually any vehicle in their shops.”

To learn more about MOOG steering and suspension components, visit the technician-focused www.moogproblemsolver.com website or contact your MOOG supplier. In addition to the www.moogproblemsolver.com website, the latest MOOG product application listings are available through Federal-Mogul’s convenient www.FMe-cat.com electronic catalog.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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