MOOG Offers Rear Inner Compensator Link/Tie Rod End for Ford Explorer and Lincoln Aviator Models -

MOOG Offers Rear Inner Compensator Link/Tie Rod End for Ford Explorer and Lincoln Aviator Models

According to Federal-Mogul, the innovative MOOG Problem Solver design (No. ES800560), now available for 2002-2005 Ford Explorer and 2003-2005 Lincoln Aviator models, was developed in response to technician requests for a more durable component that eliminates the need to replace the entire rear link assembly on these applications.

Federal-Mogul is reporting that its MOOG steering and suspension team has introduced the aftermarket’s first replacement rear inner compensator link/tie rod end for more than 1.3 million North American vehicles.

According to Federal-Mogul, the innovative MOOG Problem Solver design (No. ES800560), now available for 2002-2005 Ford Explorer and 2003-2005 Lincoln Aviator models, was developed in response to technician requests for a more durable component that eliminates the need to replace the entire rear link assembly on these applications.

“Until now, technicians have had to replace the entire assembly with parts featuring the original design. The new MOOG Problem Solver part now allows the installer to replace only the failed component and offers a significantly more robust and longer lasting solution that can help prevent comebacks and costly repairs,” said Mark Boyle, director, steering and suspension products, Federal-Mogul.

The MOOG ES800560 rear inner compensator link/tie rod end includes the brand’s all-metal “gusher” bearing design for exceptional strength and longer life. The MOOG part also features a grease fitting to allow for periodic servicing and is far more resistant to socket pull-out than the original part, the company says.

According to Federal-Mogul, the MOOG brand offers the aftermarket’s most comprehensive coverage of the North American vehicle population and includes hundreds of exclusive Problem Solver parts that are easier to install and provide superior performance and durability. And, MOOG components are the No. 1 choice of automotive service professionals and NASCAR crew chiefs, the company says.

For additional information regarding MOOG chassis parts, visit the brand’s technician-focused www.moogproblemsolver.com website or contact your MOOG supplier. To identify the right MOOG part for virtually any application, use the free www.FMe-cat.com electronic catalog.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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