Mitchell 1 Manager SE Integrated With XCharge Credit Card Processing -

Mitchell 1 Manager SE Integrated With XCharge Credit Card Processing

Mitchell 1 announces it has integrated the XCharge payment processing system into its Manager SE shop management software. This enhancement fully integrates credit card processing into the shop workflow, making it quick and easy for automotive repair shops to process credit card payments from inside their shop management system.

Mitchell 1 announces it has integrated the XCharge payment processing system into its Manager SE shop management software. This enhancement fully integrates credit card processing into the shop workflow, making it quick and easy for automotive repair shops to process credit card payments from inside their shop management system.

The integration is included with all versions of Manager SE and Manager Enterprise. The XCharge system is easy-to-use, increases accuracy and saves shops time by eliminating the need to access the credit card payment software/terminal separately from the shop management system. In addition, credit/debit card swiping hardware is included with Manager SE free of charge; shop customers simply need to activate XCharge from Manager SE to start the service and receive the card swiper.

“We are very excited to help our shop customers save time and money with credit card payment processing integrated into their shop management workflow,” said Nick Blais, product manager, Mitchell 1. “The integration with Manager not only increases operational efficiency, but also improves accuracy and speeds up the payment process with fast authorization times. It’s an easy way for shops to enhance the point of sale experience and strengthen customer satisfaction and loyalty at the same time.”

The benefits of the new Mitchell 1 integrated credit card processing include:
• Rapid authorization time;
• Supports all major credit and debit cards;
• Robust reporting accessed through Manager SE;
• PCI-compliant;
• Increased accuracy – no re-keying of sales information on a separate terminal and no more typing the wrong information into an outside terminal;
• Simple-to-use; and
• Unlimited technical support for XCharge processing software.

“Mitchell 1 is a recognized leader in the automotive repair market,” said Roy Banks, general manager, Accelerated Payment Technologies, parent company of XCharge. “Their continual focus on product innovation and their integration of XCharge payment processing within Manager SE will give their customers’ the ability to accept and process payments directly within their software, increasing their productivity and efficiency. We are proud to be their partner for integrated payment processing services.”

New Manager SE customers will receive the credit card swiping hardware in their welcome packet, while existing customers can add the swiping hardware at no cost by contacting Mitchell 1. There is no monthly fee for the service and no set-up costs. Plus, for a limited time, new customers will receive $250 toward Snap-on tools or hardware. For additional information about Manager SE and XCharge, call 888-412-8816 or visit mitchell1epay.com.

About Accelerated Payment Processing (APT):
Accelerated Payment Technologies, Inc. is a leading, next-generation payment technology company providing secure payment solutions and relationship-based engagement through its unparalleled partner program. APT innovates, markets and services its own middleware, card-present gateway and security payment technologies, to provide a highly flexible platform and a single integration point. APT delivers best-in-class support and customer service while shouldering the PCI compliance burden for its partners and merchant customers. Headquartered in Pleasant Grove, Utah, APT serves tens of thousands of U.S. and Canadian businesses and processes billions of dollars of transactions annually through its comprehensive payment applications, including XCharge.  For more information, visit www.acceleratedpay.com.

For more information on Mitchell 1 products and services, visit the company’s website at www.mitchell1.com.

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By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
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• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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