Maximizing Business Success

Maximizing Business Success

Here's why 'Making it Happen' is much more beneficial than just 'Letting it Happen.'

One of the oddest things I run into as a consultant and advisor to business owners is the fact that so many just show up at work each morning like a security guard and wait for the day to “happen.”

No wonder so many businesses are struggling! There are major brands out there disappearing! 

Even Apple, which is more valuable than most of the world’s countries, has fallen into this routine. They spent decades creating a reputation of being an innovative company for people who think differently, only to end up like every other big company, resting on their laurels. Their revenue has been flat for the past three years as a result.

Wouldn’t you think that by now, people would start to realize that the old ways of doing things are not working for them? It’s not enough to just come in on Monday and HOPE that things are going to work out this week. 

It doesn’t matter if your shop is booked out for six weeks and flooded with free traffic. Nothing in business is guaranteed, and the only way to ensure success is by adopting the perception and responsibilities of WINNERS.


Crazy, huh? Well, let me put it to you this way…do you think that Patrick Mahomes, Novak Djokovic or Shohei Ohtani had to accept greater responsibility to become winners?

In 2019, Nikola Jokic was already a successful professional basketball player. He could have just “showed up on Monday” and eventually retired after an above-average basketball career. But he set his mind on being the best. 

He started to lift weights after every game. He cut out soda and beer. He stopped eating his mom’s cooking and stopped playing video games to relax. He lost 30 pounds, took his game to the next level, and just won his third NBA MVP award. But he only got here because he was tired of being good and wanted to be great.

Do you suppose any of these athletes would have experienced this kind of fame, income and admiration if they had just waited for a “lucky break”?

I think not.

The second you start to rest on your accomplishments and let life happen to you is the moment you give away any advantages you once had to your competition and admit that you’re giving up. Have you ever seen one of those nature videos where a lion catches an antelope, and the antelope just gives up, resigned to its fate? I wonder if the antelope spends its final moments reflecting on how smoothly things had been going up to that point.

What are the perceptions and responsibilities adopted by the winners in our industry? What’s a better path forward than showing up on Monday and waiting for the week to happen?

Today’s Actions

I start out every day by taking a personal inventory. I wake up, stretch and get into a frame of mind that takes full responsibility for everything in my life: my health, my attitude, my income, my debt and my family. 

Once I’m in that headspace, I can easily see what I need to focus on personally and I make a short list of TODAY’S ACTION ITEMS.

It’s really important NOT to make a list bigger than I can get accomplished today…and preferably before noon! (It feels so GOOD to reach a feeling of accomplishment midway through my day, that it often fuels me to do another list at lunchtime!)

I make my list in two categories: items I need to accomplish myself; and items to DELEGATE to my team and staff.  Then, I usually call the team and begin, one at a time, visiting with each of them. I always focus on their lives first (“How was your evening/weekend?”), and let them tell me about their life and what’s going on…then I gently point them back to the day and I let them know clearly what I need and expect from them today. 

I always try to take care to explain the “why” rather than just giving orders. I find they are much more conducive to following my ideas and directions that way.

Once we accomplish that, I then set out to work on checking off each item on my own list, as time allows! 

The benefits of starting out the day like this are huge. 

First, by focusing on delegation, I ensure I’m not holding up progress. I see a lot of owners who have put themselves into the position of “special sauce” – the secret reason why the business is successful. The main problem with this is that as soon as the owner steps away, whether for a vacation or to try and manage remotely, the team is often helpless, untrained to make the right decision, and forced to reach out to the owner constantly for advice and direction.

Secondly, it helps me build a team of leaders who understand what I expect and why. Eventually, they’ll be able to train a team under them and create an organization that experiences sustainable success.

Finally, it’s a wonderful way to keep things moving forward and making sure that even if something isn’t right during the day, progress RULES!

It’s true what they say: in business, if you’re not growing, you’re dying. As soon as you start to accept whatever comes your way instead of actively trying to grow, you create an opportunity for your competition to swoop in and take everything from you.

This week, adopt the perception and responsibilities of a winner who is committed to creating a better future for yourself, your family, your employees and your customers. Breaking out of the routine and adopting a winner’s mentality is good for your soul! You’ll soon start to see opportunities for growth everywhere, and feel the optimism and excitement winning delivers!

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