Hosting A National Car Care Month Event? Register Your Event With The Car Care Council -

Hosting A National Car Care Month Event? Register Your Event With The Car Care Council

With National Car Care Month in April on the horizon, the Car Care Council urges shops, stores and other industry organizations planning community car care events to register their upcoming events. Events registered on the Car Care Council's website will be promoted by the council through its various social media platforms, including Facebook, Twitter and Pinterest.

With National Car Care Month in April on the horizon, the Car Care Council urges shops, stores and other industry organizations planning community car care events to register their upcoming events at http://www.carcare.org/industry-participants/host-an-event/.

 

Events registered on the Car Care Council’s website will be promoted by the council through its various social media platforms, including Facebook, Twitter and Pinterest. In addition, the council has added a map feature at http://www.carcare.org/car-care-events/ to make it easier for motorists to find a vehicle check-up event in their area.
“The Car Care Council’s website is the ‘go to’ place to find community car care events and the map feature will make it even easier for visitors to pinpoint an event’s location,” said Rich White, executive director, Car Care Council. “Hosting a community car care event is a unique business-building opportunity and a chance to educate consumers about their vehicle’s condition and maintenance needs.”

Each year during National Car Care Month, hundreds of community car care events are conducted nationwide by independent repair shops and auto parts stores as well as vocational schools and other aftermarket organizations. The free inspections held during these events have revealed that a vast majority of vehicles require some type of service or new part and provide an opportunity for technicians to talk one-on-one with motorists in a fun, non-threatening environment.

The Car Care Council is the source of information for the “Be Car Care Aware” consumer education campaign promoting the benefits of regular vehicle care, maintenance and repair to consumers. For a free copy of the council’s Car Care Guide or for more information, visit www.carcare.org.  

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By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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