GM Recalls Chevy Cruzes For Risk Of Engine Fires -

GM Recalls Chevy Cruzes For Risk Of Engine Fires

General Motors is recalling 413,418 Chevrolet Cruzes in the United States for the 2011 and 2012 model years to modify the engine shield under the vehicle. This change will help prevent any liquids from being trapped in the engine compartment, where a fire could start and spread.

General Motors is recalling 413,418 Chevrolet Cruzes in the United States for the 2011 and 2012 model years to modify the engine shield under the vehicle. This change will help prevent any liquids from being trapped in the engine compartment, where a fire could start and spread.

In a separate safety recall, GM will inspect certain cars included in the first recall to assure all welds in the rear compartment were properly applied. Omitted or partially completed welds in up to 249 cars may affect the fuel tank strap secondary brackets attachment to the floor structure and a sub assembly to the rear floor pan.

There are no known crashes, injuries or fatalities related to either recall. Only Cruzes built in Lordstown, Ohio, and sold in the United States and Canada and several hundred exported to Israel are affected.  

“The most important thing for our customers to know is that we are proactively working to assure the Cruze is the safe and durable car they purchased,” said GM Vice President of Global Quality Alicia Boler-Davis. “We are sorry for any inconvenience caused by these actions.”

All Cruzes with manual and automatic transmissions built in the United States from September 2010 through May 2012 are included in the engine shield modification.

Improper engine oil change procedures on these vehicles can result in the spilling or dripping of oil. If oil contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, resulting in a possible engine compartment fire.

In Cruzes with manual transmissions, continuing to drive with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole. Under certain circumstances, the fluid could be burning as it exits the vent hole. If it contacts the engine shield, the shield may ignite and a fire may spread to the engine compartment.

The National Highway Traffic Safety Administration opened a preliminary investigation in April as a result of two engine compartment fires in 2011 model year Cruzes and later added the 2012 model year.

GM says modifying the engine shield will take about 30 minutes in a Chevrolet dealership service department and will be conducted free of charge.  Owner letters will mailed be beginning July 11. Inspection for the possible missing welds takes only a few minutes, however in confirmed cases, GM noted that the repair would take about three hours.

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Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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