eRetailing, Telematics And Service Aggregation Boost Evolution Of Global Automotive Aftermarket In 2017

eRetailing, Telematics And Service Aggregation Boost Evolution Of Global Automotive Aftermarket In 2017

Recent research from Frost & Sullivan finds that penetration of eRetailing in the automotive aftermarket is increasing significantly and is expected to exceed $21 billion globally by the end of this year.


The global automotive aftermarket is rapidly evolving. While technological enablers in eRetailing, telematics and service aggregation will facilitate the evolution of traditional business models and transform the market into a digital and connected ecosystem, multiple opportunities exist in parts and service retailing due to steady growth in worldwide vehicles in operation (VIO).

Global Automotive Aftermarket Outlook, recent research from Frost & Sullivan’s Automotive & Transportation Growth Partnership Subscription, finds that penetration of eRetailing in the automotive aftermarket is increasing significantly and is expected to exceed $21 billion globally by the end of this year. The study provides an overview of the global automotive aftermarket and its growth opportunities. Main industry trends, growth prospects, VIO, eRetail dashboards, country snapshots and opportunities in North America, Europe, China, India and Latin America are provided.

“Automotive aftermarket suppliers need to become holistic solution providers and extend their capabilities beyond manufacturing by incorporating digital innovations in their channels to market, including distribution, sales and services,” said Anuj Monga, Frost & Sullivan mobility research analyst. To succeed in a rapidly changing environment, players will need to invest in research and development, strategic partnerships and embrace technology advancements.”

Regional automotive aftermarket developments and trends driving growth include:

  • High growth in emerging markets such as China and India due to expanding VIO and favorable economic conditions
  • Intense competition and merger and acquisition activities in Western Europe;
  • Fast-paced growth of remanufacturing in Asia-Pacific
  • Boost to United States market due to eCommerce channel revenue, new business models such as business-to-business platforms from pure players and direct retailing by suppliers and OEMs
  • Steady growth in European regions due to aging VIO and proliferation of new technologies, vehicle types and service channels
  • Increased internet automotive sales in Mexico due to smartphone penetration and favorable government legislation

“The pace of innovation in vehicle technologies is causing growing complexities in vehicle functionality and a lack of available skill set,” said Monga. “To overcome this challenge and remain competitive, players will need to invest in assistive technologies, innovative training methods and equipment.”

To access more information on this analysis, click here.

You May Also Like

TechForce Announces Winners of Techs Rock Awards

Misael Rodriguez and Dustin Thomas are the grand-prize winners.

TechForce Foundation has announced Misael Rodriguez of Ben Davis High School and Dustin Thomas of CarMax as grand-prize winners in the sixth-annual Techs Rock Awards, recognizing their commitment to the profession.

The Future Tech and Working Tech winners were honored Thursday in a ceremony hosted at Mecum Glendale 2024 at State Farm Stadium in Glendale, Arizona.

TechShop, ShopOwner Offer $50 For Good Guesses

Guess The Tool For A Chance At Cold Hard Cash!

Upgrading Your Air System Is Easier Than You Think

Improving your shop airflow benefits your shop, your techs and your bottom line

Understanding the Customer Lifecycle

Connect with customers to create repeat business and build your brand.

The Advantages of Selling Specialized Automotive Services

Specialization can set your business apart and meet specific customer needs.

Other Posts

Working Smarter Instead of Harder

Imperfect people can perform at or near perfection when they have perfect processes.

Work-Smarter
What Would I Say To My Younger Self?

Hindsight is 20/20 – wouldn’t it be nice to have better foresight?

AI in the Automotive Aftermarket

The applications for AI are endless, but hurdles still remain.

Why ECU Reflashing Needs Certain Power Levels

A reflash power supply is not designed to jumpstart the vehicle.