Cutting Edge Automotive Solutions (CEAS) has launched a new online store at CEASUSA.com.
“The main emphasis of the new website is to provide customers a one-stop-shop solution for all their product needs as well as accurate and easy-to-find information to complete a vehicle diagnosis,” the company said in a news release.
CEAS developed an online portal that allows customers to submit tickets directly to software engineers, customer service agents and technical support product teams. Customers can browse trouble codes, look through dozens of FAQs, OEM articles and service manuals and chat directly with customer experience agents about any issue they encounter in the field.
Customers can receive information on upcoming product releases, software updates, promotions and new product videos via its company newsletter.
The online store features more than 11 brands, with descriptions and specifications on hundreds of products, including professional diagnostic equipment, under-car products, fluid maintenance, specialty items and hand tools.
The website also includes an online cable-guide selection tool.