Hyundai Hybrid Stop/Start System Problems
Specific conditions with the engine, transmission and brake system all have to be met for the ISG system to function.
Help! My TPMS Light Is On!
Here are a few commonly overlooked issues that could be triggering a warning light and worrying your customers.
Why Engine Coolant Replacement May Be Necessary, Not Optional
Look at the condition of the additive package and the freezing point to justify coolant replacement.
Your Customer’s TPMS Light Is On – Can You Reliably Turn It Off?
Keep customers coming back for the next round of service – not to deal with an annoying TPMS light.
Understand How Replacement Struts Affect Alignment Angles
Earl MacPherson’s struts eliminated suspension complexity in one way but changed vehicle geometry in others.
All This And A Bag Of (Micro)Chips
Consumers may only now start experiencing what our industry knew – the chip shortage is real.
Maximizing The Human Element In Repair Operations
Your team is a critical part of building trust, retaining customers and amplifying your marketing efforts.
Rolling Profits – Selling Tires At Your Shop
When properly presented the option, your customers will likely want to buy tires from you.
10 Steps To Service Advisor Excellence
To maximize your service advisors’ skills, do what the new car dealers do.
The Differences Between ‘I Think’ and ‘I Know’ Training
We may all learn the same material – but it’s how you apply it that helps you in daily operations.
Shop Profile: Pioneer Auto, Sergeant Bluff, IA
Rick Maxfield says his goal is to facilitate service and a positive customer experience.
Read September ShopOwner Digital Edition Now
Every issue also includes technical content from ImportCar, Brake & Front End and Underhood Service.