September/October 2010 Archives - Shop Owner Magazine
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September/October 2010

Small Town Satisfaction: Marc’s Garage Scores with Community-Rooted Customer Service

In today's technology-saturated marketplace, consumers are bombarded with e-mails, robo-calls, text messages, twitter updates and more virtual junk mail every day. But unless Grandma's getting out the good stationery, an honest-to-goodness hand-addressed thank-you note nestled in the daily stack of credit card offers is nearly as rare as a UFO...

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