Key programming used to be a job for a locksmith or specialist, but the market is changing and you can offer this service.
Are customers watching their vehicles being repaired? If so, are you comfortable with what they’re seeing?
Shops with a solid formal review process continuously improve and look for ways to be the best shop in town.
Customer service is the bedrock of the business – team works hard to make sure customers are satisfied.
Top shops understand what numbers they can control, and they measure them daily. Stack the deck in your favor.
Failure to create a safe working environment can be more expensive than doing things right to begin with.
Every issue of ShopOwner includes valuable business management and technical editorial content.
TPMS sensor signals are low power and low frequency, with most sensors transmitting at 315MHz or 433MHz.