July 2021 Archives - Shop Owner Magazine
9 Ways to Manage a Negative Review

The customer isn’t always right, but the customer is still the customer. What do you say when they’re wrong?

‘Strike it Rich’ By Investing In Yourself

With positive attitudes and actions you’ll give yourself the best chance to reach or exceed your goals.

Precision Diagnostics Calibrates Success on a New Frontier

Precision Diagnostics performs on-demand OE diagnostics and calibrations to keep customers focused on other tasks.

Barnes Auto Service Builds A Winning Culture

Barnes Auto Service has provided exemplary service and lasting results since 1982.

You Have A Story To Tell – We Want To Hear It

If you’re facing it, someone else will likely relate & learn from your efforts – or have suggestions that may help you.

Cell Phones and Bad Customer Behavior

An educated customer is a good thing, but access to wrong information can make some people less trusting.