It’s all about interaction and connection. It is important that you connect at least six to 12 times per year.
Lowell, Ark., shop serves the Ozarks’ automotive population with a bit of European precision.
Shop owners are pressured into offering health insurance, tool allowances and retirement plans for employees.
A customer in a loaner vehicle is more likely to approve additional service work.
The difference between making a sale or losing out to the competition could depend on how you manage your online reputation.