Which Wheel Balancer Is Right For Your Shop?
The wrong wheel balancer for your shop’s environment and customer base can be frustrating and costly.
Replacement Parts Quality Is Better Than Ever – Fact
Despite what some people may believe, high-quality replacement parts are more commonly available than ever.
Insurance Mysteries Solved: 6 Common Misconceptions
Understanding what insurance you have is Job 1. Knowing how to get what you need is just as important.
Shop Profile – Pete’s Auto Care
Albuquerque shop owner Peter Goldberg treats customers and team members like family.
Contactless Payments Help Shops, Customers Interact Indirectly
The use of contactless payments has grown over 150% since March of 2020.
Industry Says Goodbye To Bob Greenwood – Editorial
The Last Word, Doug Kaufman’s monthly editorial, pays tribute to a dedicated industry leader.
October Digital Edition of ShopOwner Has Tech Group Content
Business operations, shop management, customer service and technical articles are included.
Brake Friction Material Evolution Explained
There have been a lot of changes over the years to brake pad materials and manufacturing methods.
Why Engine Coolant Replacement May Be Necessary, Not Optional
Look at the condition of the additive package and the freezing point to justify coolant replacement.
Your Customer’s TPMS Light Is On – Can You Reliably Turn It Off?
Keep customers coming back for the next round of service – not to deal with an annoying TPMS light.
Understand How Replacement Struts Affect Alignment Angles
Earl MacPherson’s struts eliminated suspension complexity in one way but changed vehicle geometry in others.
All This And A Bag Of (Micro)Chips
Consumers may only now start experiencing what our industry knew – the chip shortage is real.
