CCAR's 'GreenLink Shop' Roster Grows by Eight -

CCAR’s ‘GreenLink Shop’ Roster Grows by Eight

CCAR has named eight auto repair facilities in Florida, Nevada, New Jersey, New York, South Carolina and Washington State as receiving its "GreenLink Shop" recognition in February.

The Coordinating Committee For Automotive Repair (CCAR) has announced the eight shops that have received recognition as GreenLink Shops for the month of February.

The GreenLink Shop status, an extension of CCAR’s CCAR-GreenLink Environmental Compliance Assistance Center and S/P2 Safety and Pollution Prevention E-learning Program, is designed to promote consumer confidence in local automotive repair facilities’ environmental/safety awareness and stewardship.

The new GreenLink Shops are:
• 112 Automotive Center, Patchogue, NY;
• Clean Fleet Auto Body, Metairie, LA;
• Collision Professionals, Inc., Port St. Lucie, FL;
• Gilson Autobody, Sparks, NV;
• Hi-Tech CARSTAR, Spanaway, WA;
• John Harris Body Shop, Columbia, SC;
• John Harris Body Shop, Lexington, SC; and
• JPS Collision, Inc., Newark, NJ.

“The continuing interest in the GreenLink Shop program is an indicator of our industry’s desire to not only repair today’s complex vehicles properly but also to take extraordinary measures to ensure the safety and health of employees,” says Rod Enlow, CCAR vice president of industry relations. “It is gratifying to observe the collision industry as it has matured to today’s modern shops, going far beyond just the minimum effort in the important areas of training, environmental compliance, and health and safety best practices.”

A complete roster of GreenLink Shop participants is posted at www.ccar-greenlink.org/glsdirectory.html.

Repair facilities seeking the GreenLink Shop recognition must maintain high standards of excellence in environmental, health and safety (EHS) practices in four categories: business operations, employee training, safety compliance and environmental management. The CCAR initiative recognizes both auto service facilities and collision repair shops, with separate criteria established for each type of business.

For more information on the CCAR GreenLink Shop program, go to www.ccar-greenlink.org/gls or call toll-free to (888) 476-5465.

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Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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