Pandemic Playbook
This crisis has forced shop owners to make some critical and incredibly difficult decisions about every dollar.
A Moment In Time
The automotive aftermarket always has been in a strong position to ride out tough economic times, even recessions.
DRIVE Is Delivering Virtual Workshops To All Clients
DRIVE clients can attend a workshop from the comfort of their home or shop.
Communication Is Essential During Coronavirus Crisis
THE MOST important thing to do is communicate DAILY with your employees, and intentionally with your customers.
Are You An Impactful Leader?
Impactful leadership is embedded in vision, value and validation.
Are You Providing 5-Star Service?
These days, consumers pour out their hearts on social media.
Vehicle Service, Repair Considered Essential
Federal government issued guidance to state/local officials including vehicle service and repair as essential services.
Be The Leader You Once Needed
The fate of the automotive industry lives in the generations to come. So what would you have told your younger self?
Addressing Cyber Security In Your Repair Shop
There are many steps you can take to make it harder for hackers to hit you, but nothing is impenetrable.
Time To Chill: Protecting Your Employees In Winter Weather
How can the cold affect your employees? It’s important to be aware of the risks.
In Praise Of Training: Why You Need To Spend The Time (And Money) To Train Your Employees
Ensuring that your employees and managers receive training on your policies is just as important as having sound policies in the first place.
New DRIVE Workshops Will Focus On Developing Shop Playbooks, Building Trust
“The driving force behind all of our curriculum is expressed needs that develop out of our consulting and business-advising services,” says Robert Spitz, senior VP curriculum for DRIVE.
