Independent repair shops that participate in the Bosch Service Center (BSC) program have access to an impressive array of technical, training, and marketing support programs that can boost their business and bottom line. Through the BSC program, Bosch helps member shops keep up with the latest technology found in domestic, Asian and European vehicles.
Michael Lippman, BSC Concept Manager for Robert Bosch LLC, explains that technology is an important part of the BSC program, but not the only component. “New systems in today’s cars require skills and equipment capable of monitoring, diagnosing, and repairing them. Within the Bosch Service Center program we provide training, along with the equipment and technical information necessary to service these advanced systems. We help prepare member shops and their technicians to properly and profitably service gasoline, diesel, and even hybrid vehicles and systems,” Lippman said.
This training, equipment, and technical data covers key vehicle systems including engine management, electrical including starting and charging, emission control, heating and air conditioning, filtration, and others. And Bosch has recently expanded the BSC program to provide more detailed support for servicing chassis, suspension, and wheel and tire systems, including wheel alignment.
“In addition to providing technical training and equipment for under hood and under car systems, we also offer BSC member shops merchandising and promotional support programs and materials to help them promote their shops and services,” says Lippman. “It’s our goal to be full partners with our BSC family of shops, and we take very seriously our commitment to providing top-quality parts, tools, and training needed to ensure the success and growth of all of our Bosch Service Centers.”
Owners of independent repair shops are encouraged to contact Bosch to explore the requirements and procedures necessary to become an authorized Bosch Service Center.
Initiated in 1985, the BSC program currently has some 1,500 authorized service centers throughout North America, and helps direct motorists to participating shops through the dedicated website, www.boschservice.com.
Bosch is a proud supporter of the Automotive Aftermarket Suppliers Association’s Know Your Parts education and awareness campaign. This initiative promotes the importance of quality brand name aftermarket parts backed by full service suppliers, to preserve the industry’s good reputation. For more information visit: http://kyp.aftermarketsuppliers.org.
