The Value Of Digital Inspections And Workflow Management
Many shops across the country have introduced Digital Inspection and Workflow Management on tablet devices in the back shop and internet browsers in the front office. A significant number of these shops scored such incredible productivity and efficiency results that it begs the question, “What have they done differently than others who are still trying to find their mojo?”
Recover Lost Time: Simple Steps For Increasing Shop Productivity
The first step to increasing productivity in many shops is the introduction of Digital Inspections and Shop Workflow Worksheets on tablet devices that help to eliminate or minimize the use of paper in the shop.
New Technology Boosts Tech Productivity And Shop Communication
Shop owners using the electronic inspection sheet, as well as the paperless back shop, have been going through some inflection points. Getting rid of paper has allowed them to present professional-looking inspection results to their customers and an unprecedented opportunity to educate on “Why now?” and “What happens if I don’t do it?”
What Did We Learn About Digital Automotive Inspections After Nine Months?
Now that Paperless Back Shop (PBS) digital inspections have had some time in the field, we are hearing some amazing feedback. Not only are our users reporting increases in the number of recommendations made by technicians during inspections, and more recommendations making it to the tech worksheet, but shop dynamics are improving as well.
Use Data To Analyze Your Business, Improve Bottom Line
With the increasing ability to collect data electronically, shop owners are sitting on huge piles of data relating to various facets of shop operation. What are the best ways to comb through the data and determine the metrics that describe the productivity and efficiency of your business and allow you to impact it?
The Paperless Back Shop: Mission Accomplished!
Time flies and here we are again with an update of our mission to make the back shop completely paperless. Of course we save trees by doing this, but the most exciting benefits are about boosting technician productivity, freeing up the service advisor from doing busy work and focusing on educating the motorist.
Motorist Interaction Has Moved Online. Have You?
The numbers are mind-boggling: 134 million smartphones are used in the U.S. alone and every quarter 8% more Americans select a smartphone. If that doesn’t surprise you, maybe the following facts will: 59% of auto service customers under the age of 35 want to be communicated with via mobile applications and 31% of American mobile Internet users say that’s the primary way they access the web.
How Paperless Inspection Might Change The Way You Run Your Shop
This article takes a closer look at some newly implemented features that have been reported to significantly improved the benefits for shop owners, technicians, service writers and motorists. If you haven’t looked into paperless inspection, the
prospect of this feature can significantly improve your shop’s productivity.
Tap, Snap And Talk: The Electronic Inspection Sheet
Traditionally, auto technicians record the results of their vehicle inspections on pre-printed paper forms and, once completed, the inspection findings are re-entered into the shop management software application by a service advisor. And, finally, the motorist is notified by phone to ask them for authorization of an estimate based on the inspection results.
Web University: Part 3
And here we are again. With all the Google changes, small businesses are scrambling to avoid being relegated to the Internet’s junk bin. Let’s stay on top of it. Whether it’s Google Search, social media or what to do with Google+, you’ll find answers to the most challenging questions, in both a “Go Deep” and “Quick Bites” format.
Web University: Part 2
And here we are again. With all the Google changes, small businesses are scrambling to avoid being relegated to the Internet’s junk bin. Let’s stay on top of it. Whether it’s Google search, social media or what to do with Google+, you’ll find answers to the most challenging questions, in both a “Go Deep” and “Quick Bites” format. Questions submitted by shop owners at www.ShopOwnerMag.com will be answered by Uwe Kleinschmidt, CEO of AutoVitals, a leading supplier of web-based marketing and service advisor productivity tools.
Web University: Part 1
Beginning with this issue, we will answer shop owners’ questions about the most dynamic and increasingly important marketing channel, the Web. Whether it’s Google search, social media or what to do with Google+, you’ll find answers to the most challenging questions, in both a “Go Deep” and “Quick Bites” format. Questions submitted by shop owners will be answered by Uwe Kleinschmidt, CEO of AutoVitals, a leading supplier of web-based marketing and service advisor productivity tools.