Thomas Dayton, Author at Shop Owner Magazine
Return of the Rotary Engine

Mazda’s refined rotary engine has been resurrected and upgraded.

Understanding the Customer Lifecycle

Connect with customers to create repeat business and build your brand.

When Small Animals Cause Big Problems With Cars

Sure, they’re cute on TV, but critters can inflict serious punishment on your customers’ vehicles.

Staying Comfortable In The Shop

Ergonomics can play a big role in your on-the-job comfort and overall health.

How To Pick The Right Battery For Your Customers’ Needs

Providing your customer with the correct group size and type of replacement battery is more important than ever.

Easing Customers’ Pain With Regular Vehicle Maintenance

Keeping vehicles properly maintained can help stretch those gallons further on summer road trips.