Federated Launches New Microsite For Toys For Tots Campaign
Federated Auto Parts has launched a new microsite that is ready to accept donations to the Marine Toys for Tots Foundation. The special site is one of the ways Federated and its members will help raise money and collect toys for the annual Marine Toys for Tots program in 2012.
Paul Cook Named Winner Of The ‘Join Mitchell 1 In Vegas For AAPEX/SEMA’ Sweepstakes
Mitchell 1 announces Paul Cook of J&R Auto Service in Oshkosh, WI, is the lucky grand prize winner of the “Join Mitchell 1 in Vegas for AAPEX” Facebook sweepstakes. Cook will spend three exciting days in Las Vegas attending the Automotive Aftermarket Products Expo (AAPEX) where he will see the latest features of Mitchell 1’s ProDemand repair, diagnostic and maintenance information system in action at the Mitchell 1 booth.
Common Customer Service Myths Exposed
How to break down the myths of customer service, get into customers’ heads, and figure out the best way to serve them and turn a problem customer into a customer for life.
ACDelco Releases New Double Platinum Spark Plug for GM V-8s
ACDelco has added a new double platinum spark plug (part no. 19299585/41-962) to its lineup that covers more than 9 million General Motors vehicles equipped with V-8 engines.
Editor’s Notebook: Fall Car Care Is In The Air And Central To The Northwood International Auto Show
If you’ve ever been involved in or hosted a Be Car Care Aware event, you know the power it can have in educating customers about how much money they can save with proper vehicle maintenance. You also know the value-added benefits of heightening your shop’s image in the community, earning existing customers’ lasting loyalty and prompting new referrals along the way.
New Raybestos Brand Sway Bar Links Released for Late-Model Applications
Raybestos brand chassis parts – a member of the Affinia family of brands – has added sway bar links to the Raybestos chassis catalog for select 2007-2013 models.
Federated ‘Dream’ Winners Have ‘Dream Weekend’
Thunder, lightning and some heavy rain could not keep the winners of the Federated “Dream Weekend” from having a great time. Five Federated service provider customers watched some major league baseball and dirt track racing, and then they got behind the wheel of some dirt track cars and learned how to race from NASCAR and dirt track legend Kenny Schrader. Not a bad way to spend a weekend in St. Louis.
Vehicle Stability Control Training Video Now Available From AVI
Dave Scaler goes in-depth on Anti-Lock Braking (ABS) and Electronic Stability (ESC) system diagnostics in this class. This course starts with an explanation on how ABS systems work and how information from the wheel speed sensors is turned into valve/pump commands in the Hydraulic Control Unit (HCU).
WIX Filters Debuts New Branded Caps at Online Company Store
WIX Filters, a member of the Affinia Group family of brands, has debuted seven new styles of caps as part of an expanded collection of branded apparel and merchandise available at an online company store.
Car Care Council Announces Fall Airing Dates For Car Care Clips
As part of its web video series, the non-profit Car Care Council will be releasing four new segments of its award-winning consumer video, “Auto Service and Repair: What to Expect,” to the council’s YouTube channel, Facebook page and Twitter feed every two weeks at 9:30 a.m. EST, starting Tuesday, Sept 25.
‘Like’ Mitchell 1 On Facebook For A Chance To Join Mitchell 1 In Vegas For AAPEX/SEMA
What could be better than winning a trip to attend the Automotive Aftermarket Products Expo (AAPEX) in Las Vegas to see the latest features of Mitchell 1’s ProDemand repair, diagnostic and maintenance information system firsthand? For your chance to win the “Join Mitchell 1 in Vegas for AAPEX” sweepstakes, simply “Like” the Mitchell 1 Facebook page Sept. 14-Sept. 23, 2012.
Collins Wins Bid On 1977 International Scout; Bosch Contributes $25K Toward Purchase
Bosch has announced that the Grand Prize winner of “The Gut Check Challenge” – Mike Collins of Jourdanton, TX – selected a classic 4×4 at the Mecum Auto Auction in Monterey, CA. Collins won his bid on a restored 1977 International Scout 4×4 and, per the rules of the competition, Bosch contributed $25K toward the purchase. “The Gut Check Challenge” was an online contest sponsored by Bosch Spark Plugs and held from June 6 to July 18 on the social media site, Facebook.
