Shop Owner Staff, Author at Shop Owner Magazine - Page 265 of 328
Bosch Adds 30 New Coil On Plug Boots To Its Existing Line

Bosch has expanded its existing line of Coil on Plug (COP) Boots by adding 30 new part numbers. These 30 new coil on plug (COP) boots cover 21 million vehicles in operation (VIO) in the United States and Canada and cover a wide range of applications.

New AAIA/AASA Report Projects 3.4 Percent Industry Growth Through 2016

The U.S. automotive aftermarket industry is expected to grow 3.4 percent annually through 2016 to $263.8 billion, adding an additional $32.6 billion to the economy. These and additional aftermarket growth figures are contained in a jointly produced Channel Forecast Model sponsored by the Automotive Aftermarket Industry Association (AAIA) and the Automotive Aftermarket Suppliers Association (AASA).

MACS 2013 Mobile A/C Update Clinic Book Now Available

Service shop owners and technicians who were unable to attend a MACS Mobile A/C Update clinic this spring can now purchase the MACS 2013 Mobile A/C Update manual from the Mobile Air Conditioning Society (MACS) Worldwide.

An Ultimate Service Provider To Win An Ultimate Service Truck In Federated Car Care Sweepstakes

Federated will award one of its Car Care Center members with the ultimate grand prize in the Federated Ultimate Service Truck Sweepstakes. This is not just any truck; it has been designed by renowned motorsports artist Sam Bass and modified by Matt Steele and Bruno Massel, hosts of the SPEED show Truck U.

Raybestos Training Module Expands Techs’ Professional Skills

Technicians can further enhance their installation and service skills with e-learning training modules from Raybestos chassis parts – a member of the Affinia family of brands. The training module is available online and can be studied free of charge.

University Of The Aftermarket Foundation Doubles Support Of Aftermarket Education, Funding $110,000 Of Scholarships, Grants

The University of the Aftermarket Foundation has doubled its support of aftermarket education in 2013, funding $110,000 of scholarships and grants found on the Automotive Aftermarket Scholarship Central website.

Register Now For Half Off ALI Lift Inspector Certification Program Fee

Prospective participants in the new Automotive Lift Institute (ALI) Lift Inspector Certification Program only have a few more months to take advantage of a half-price discount on registration. The signup fee sale, which reduced the price from $2,000 to $1,000, expires Sept. 30, 2013.

WIX Filters Announces ‘Ultimate XPerience Sweepstakes’ For XP Oil Filter Purchases

WIX Filters, a member of the Affinia Group family of brands, is launching “The Ultimate XPerience Sweepstakes” for aftermarket consumers who purchase XP filters, a new line of high premium oil filters. Beginning June 1, contestants can enter to win a trip for two to a NASCAR Sprint Cup, IZOD IndyCar or NHRA series race in 2013.

Want To Find Your Pathway To Success? Focus On People

Failing has a great way of teaching us valuable lessons. I learned the hard way that the skills of being a mechanic have nothing to do with the skills of running a business. So, in the early ’90s, I switched gears and began my quest to learn the skills of running a business.

Are Your Service Advisors Engaging Customers, Or Are They Part Of The Walking Dead?

Ok, I admit it. Let’s get it out in the open. I am a zombie movie fan. There is something about dead people shuffling around grunting in an expressionless, catatonic state that captivates me. The new TV series, The Walking Dead, is my current favorite show. However, when it comes to catatonic customer service people … well, that’s another story.

The Deadline Is 2 P.M. – A Quick Tip For Service Advisors

With the information we’ve attained from every customer panel we have moderated, with what we have learned from our focus groups, and with the feedback we have received from our members, one thing is certain: Customers like to know by 2:00 p.m. at the latest whether or not their vehicle will be finished that day.

Are Discounts And Coupons Right For Your Shop?

Regardless of their income, the majority of your customers are very sensitive to price, even if they have been dealing with you for years. During these tough economic times they’re looking for value, and they determine value not by the lowest price, but by what they receive in return.