Scott Shriber, Author at Shop Owner Magazine - Page 3 of 4
ASE C1 Test Highlights – Why Presentation Matters (Video)

Looking professional is a key to success. This video is presented by The Group Training Academy.

ASE C1 Test Highlights – Customer Communication Part 2 (VIDEO)

The first encounter you have with a client can be a lasting on. This video is presented by The Group Training Academy.

ASE C1 Test Highlights – Talking To Customers Part 1 (VIDEO)

Everyone talks, but can you communicate? This video is presented by The Group Training Academy.

ASE C1 Service Advisor Test Highlights – Introduction (VIDEO)

How you talk to your customers matters. This video is presented by The Group Training Academy.

Diagnosing A Faulty Alternator (Video)

There are a whole host of issues that could happen to an alternator. This video is sponsored by The Group Training Academy.

Choose The Right Part The First Time (VIDEO)

Saving money on parts comes at a cost. This video is sponsored by The Group Training Academy.

VIDEO: Inspecting The Serpentine Belt

Replacing the belt rarely stops the noise on its own. This video is sponsored by The Group Training Academy.

VIDEO: Do Your Customers Understand Their Power Steering?

Be prepared to explain the differences in today’s steering systems. This video is sponsored by The Group.

VIDEO: Lack Of Oil Attention Can Kill VVT Systems

VVT systems need proper oil maintenance. This video brought to you by The Group Training Academy.

VIDEO: Recommend The Complete Job

For safety’s sake don’t just fix one corner. This video is sponsored by The Network Academy.

VIDEO: The Complete Blower Motor Repair

Be sure to inspect the blower motor and connectors. This video is sponsored by The Network Academy.

VIDEO: Belt Inspection

Noise is the first sign that more components than just the belt need attention. This video is sponsored by Continental.