John Burkhauser, Author at Shop Owner Magazine
Using Technology To Manage Workflow

In all likelihood, your shop management system already has built-In functions to maximize operations.

Is Car Count The Complete Answer?

The inefficiency of many service processes becomes worse as they are sped up to meet an increased vehicle demand.

Contactless Payments Help Shops, Customers Interact Indirectly

The use of contactless payments has grown over 150% since March of 2020.

Your Customers’ Habits are Changing, And So Should You

Customers and the way they drive have changed, and it’s not going back to the old way.