Jen Monclus, Author at Shop Owner Magazine
5 Tips For Bringing In More First-Time Callers

Gifted salespeople need to know how to control the conversation. If a first-time caller contacts your shop with a variety of questions, your advisors need to take control immediately.

5 Easy Vehicle Delivery Steps That Generate More Repeat Business

Discuss these five steps with your staff, and start “wowing” your customers today!