Air Date: September 29, 2022

Sponsored By NGK

Today's powertrain & engine management systems contain a dizzying array of sensors that provide the car's Engine Control Unit with vital data. After attending this course, you'll have an understanding of the various sensor technology types. You'll also learn how properly troubleshoot the root cause of sensor failures.

This technical topic is geared for the average B and or B+ technician and/or a challenging refresher for the A technician. We'll use real-world data and case studies to create best practices.

Key Points Covered:

Understanding the relationship between sensor inputs & processed data
In depth review of various sensor types & related codes
Examine DTCs and their code set criteria in relationship to various conditions
Building a logical approach to testing sensors
Understanding wiring diagrams to support a proper testing road map
Analyzing scan tool data, scope data, and sensor waveforms

Speakers
Philip Austin Manager of Technical Training USA/Canada NGK Spark Plugs With 25 years of Automotive Industry experience, starting off as an ASE certified OE Dealership Technician to OE Dealership Assistant Service Manager. Thereafter Philip Austin has held various leadership roles along with training & development roles within the industry. A lifelong pursuit of learning and teaching has taken him to every corner of the automotive industry. As a previous OE Tech, successful Shop co-owner, Technical Trade School Instructor, Technical Content Developer, Business Consultant, and Guest Instructor on the Velocity Channel Automotive Cable Series- Tech Garage; he is dedicated to supporting the growth of all automotive professionals via training & development. Philip is currently the Manager of Technical Training at NGK Spark Plugs.

Andrew Markel Technical Director of Content Babcox Media

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Steve Ferrante

An avid auto enthusiast with a fondness for American muscle cars, Steve literally grew up in and around his family's auto service business in Massachusetts. Today, he is the CEO and Trainer of Champions of Sale Away LLC. Steve has over 25 years of successful sales, sales management and sales training experience. He was featured in Tire Review's January 2010 cover story, "Deliver World-Beating Customer Service" and has been a featured speaker for numerous tire and automotive industry events across North America. As producer and host of Pinnacle Performance Training, “The Best Reviewed Sales/Customer Service Training Program in the Tire/Auto Service Industry,” Steve has received national acclaim for teaching independent tire and auto service businesses how to improve customer relations, produce greater sales results and build a "winning team" corporate culture. To learn more about the program, visit www.pinnacleperformancetraining.biz. Ferrante can be reached directly at 603-681-0787 or via e-mail at [email protected]