Doug Kaufman, Author at Shop Owner Magazine - Page 12 of 24
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Desire To Make A Difference Creates Dynamic Developments

Brakes for Breasts has raised more than $1.5 million to support Cleveland Clinic’s Breast Cancer Vaccine research.

Use Test Drives To Learn And Explain Suspension Issues (VIDEO)

A proper test drive can clarify the real problem. This video is presented by The Group Training Academy.

Boulder, Colorado Shop Profile – Pellman’s Automotive

Customer service is the bedrock of the business – team works hard to make sure customers are satisfied.

Do Customers Know Their Suspensions Have Failed? (Video)

Suspensions degrade so slowly drivers often don’t notice. This video is presented by The Group Training Academy.

What Techs Can Learn From Inspecting Tie Rod Ends

Tie rod ends are key safety components. This video is presented by The Group Training Academy.

Appealing To Industry To Answer AAPEX Travel Prayers

Planning and preparation help – faith in our automotive partners is absolutely critical.

Understanding Critical Relationship Between Toe and Tie Rod

Be sure your techs know proper alignment procedures. This video is presented by the Group Training Academy.

Hydraulic Suspension Bushings

Hydraulic suspension bushings were developed in response to specific customer desires: quieter and better-handling vehicles.

Rising Gas Prices Impacting Driving, Say Most Americans

Survey indicates fuel prices and supply chain pressures continue to impact Americans’ automotive decisions.

Teamwork, Dream Work and Shopping For Great Employees

Holly Weller tells her side of the success story that is Auto Fix in Henning, MN. This podcast is sponsored by AAPEX.

Partnerships Keep Minnesota Auto Fix Shop Thriving, Growing

For Jeff and Holly Weller teamwork and partnerships are critical, because their shop can’t be hampered by delays.

Passion Fueled By One Day, Two Scoops, Three Channels

We’ve all had inspiration for our careers that we may not even realize helped fuel our passions.