Doug Kaufman, Author at Shop Owner Magazine - Page 10 of 25
Handling Tomorrow’s Tech Shortage With Today’s Technology

How do you get students excited about working in this industry? Show them the best of what they’ll be working on.

Techs Want Quality – So Do Customers (VIDEO)

High-quality parts and trusted brands are at the top of every technician’s list. Sponsored by The Group Training Academy.

Don’t Guess Which Repair Parts Are Right (VIDEO)

What’s in the box is critical to a successful repair. This video is sponsored by The Group Training Academy.

Your Recommendations Matter To Customer Selection (VIDEO)

Your customers view you as the expert and are there, because they trust you. Sponsored by The Group Training Academy.

Think HOLIDAYS Are Stressful? Try Working With Your Family!

Can you thrive in a family business? This podcast is sponsored by AAPEX.

Does A Win On Sunday Still Give Your Team A Boost?

As a business owner, you know that a dream team of superstars won’t succeed if they can’t work together.

What Could Possibly Go Wrong And Other Things Murphy Knew

Business insurance – do you know what you really need?

Building The Perfect Future By Mentoring

The term ‘born leader’ may actually be doing us all a disservice in this industry – instead, try to grow greatness.

Virginia Shop Profile – Fallon Automotive

Strong relationships have made the past two decades in business successful with community, suppliers and employees.

Fighting HVAC Odors (VIDEO)

The cabin air filter is an integral part of the HVAC system. Sponsored by The Group Training Academy.

Vehicle Emission Particulates (VIDEO)

Cabin air filters can stop exhaust particulates from reaching vehicle occupants. Sponsored by The Group Training Academy.

Shop Profile: Colket Automotive Technical Services

Ross Colket says a combination of relationships, confidence and education has been his secret to success.