Carley Millhone, Author at Shop Owner Magazine
Recruit New Techs: Best Practices From The Top Technician Training School

Logically, step one to bringing in new technicians is recruitment, but how does that look in the real world when working with school boards and instructors?

Recruit New Techs

As the editor of Shop Owner’s sister publication, Tomorrow’s Technician, I’ve seen schools do an amazing job of laying out opportunities for local businesses to work with their students. Many businesses don’t even realize these opportunities are available, or simply haven’t dedicated their time to building these vital relationships with local schools.

Tech Shortage Basics – Auditing Your Tech Friendliness

You’ve heard it time and time again, and probably more than you’d like to hear it, but the technician shortage is a very real problem facing the industry. And, it’s a problem you should start addressing now.

Investing In The Digital World

Going online for any service is the new norm with almost every consumer owning a smartphone. With today’s technology, information can be accessed almost anywhere, making a major purchasing or scheduling decision a click away. Searching the Web for repair shops and tire dealers is gaining momentum, making a functioning and user-friendly website more important than ever for your shop’s livelihood.

Insurance Plans: Are You Covered?

You’ve worked hard to keep your business running. The last thing you need to worry about is an incident ending your business because you can’t afford to pick up the pieces. Reviewing your insurance plans about once a year is a good way to make sure you’re prepared to handle virtually any incident. To help you with a review, or as you shop for new coverage, we spoke with automotive insurance experts for advice on how you can make sure your business is covered.