ASA Board of Directors Installed, New Initiatives Discussed During Annual Business Meeting In Kansas -

ASA Board of Directors Installed, New Initiatives Discussed During Annual Business Meeting In Kansas

The Automotive Service Association (ASA) held its annual business meeting March 6 at the Sheraton Overland Park near Kansas City, Kan. The event included an open meeting of the board of directors, a swearing-in ceremony of the new board, and a reception for ASA members in attendance immediately following the meeting.

The Automotive Service Association (ASA) held its annual business meeting March 6 at the Sheraton Overland Park near Kansas City, Kan. The event included an open meeting of the board of directors, a swearing-in ceremony of the new board, and a reception for ASA members in attendance immediately following the meeting.
    

“The board has worked very hard to move the association forward while supporting our membership and the industry. We eagerly begin our 2014 term with some specific goals in mind, and we’re prepared to focus on these initiatives to meet or surpass each one,” said Darrell Amberson, AAM, ASA chairman and vice president of operations at LaMettry’s Collision, Minneapolis.
    

The board shared some of its goals for the association this year: purchase a new headquarters building; enhance our legislative efforts, including strengthening the ASA PAC and more involvement in insurance regulation; elevate member involvement and inspire individuals to consider association leadership; grow membership and continue to work closely with affiliated associations; and enhance ASA’s training resources.
    

The Automotive Service Association’s new board of directors began their term at the close of the annual business meeting. Darrell Amberson, AAM, LaMettry’s Collision, Minneapolis, continues his two-year term as chairman. Also continuing two-year terms are Ron Nagy, AAM, Nagy’s Collision Centers, Orville, Ohio, as immediate past chairman; Donny Seyfer, AAM, Seyfer Automotive Inc., Wheat Ridge, Colo., as chairman-elect; and Gary Keyes, AAM, E&M Motors Inc., Stuart, Fla., as general director. In addition, Dan Stander, AAM, Fix Auto Highlands Ranch, Littleton, Colo., has extended his role as Collision Division director for one year. 
    

Roy Schnepper, AAM, Butler’s Collision Inc., Roseville, Mich., was re-elected to serve a one-year term as secretary/treasurer. Bob Wills, AAM, Wills Auto Service, Battle Creek, Mich., begins a two-year term as Mechanical Division director; and Bill Moss, AAM, EuroService Automotive Inc., Warrenton, Va., begins a two-year term as general director.
    

Dan Risley, ASA executive director, also serves on the ASA board of directors in an ex-officio capacity.
    

ASA’s next national event is the NACE/CARS 2014 expo and educational conference in Detroit July 30-Aug. 2, held in conjunction with several other industry events throughout the week. For more information, visit www.CARSevent.org and www.NACEexpo.com. To learn more about ASA’s dedication to service and repair professionals, the value of ASA membership and how to join, visit www.ASAshop.org or call (800) 272-7467, ext. 361.
    

The Automotive Service Association is the largest not-for-profit trade association of its kind dedicated to and governed by independent automotive service and repair professionals. ASA serves an international membership base that includes numerous affiliate, state and chapter groups from both the mechanical and collision repair segments of the automotive service industry.
    

ASA advances professionalism and excellence in the automotive repair industry through education, representation and member services. For additional information about ASA, including past news releases, go to www.ASAshop.org, or visit ASA’s legislative website at www.TakingTheHill.com.

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Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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