Arizona Repair Shop Opens New Seven-Bay Facility -

Arizona Repair Shop Opens New Seven-Bay Facility

Gasoline Alley recently opened its brand new facility in Green Valley, AZ. The new shop, which is next to its previous location, features seven service bays as well as a sophisticated exhaust system, evaporative coolers to keep the shop cool during the summer and a waste oil heating system for the winter.

Gasoline Alley recently opened its brand new facility in Green Valley, AZ. The new shop, which is next to its previous location, features seven service bays as well as a sophisticated exhaust system, evaporative coolers to keep the shop cool during the summer and a waste oil heating system for the winter.

Below is the article as it appeared on the Green Valley News and Sun website.

Shop realizes 7-year goal with new building

By Karen Walenga
January 8, 2011

Edie and Johnnie Lake. (Karen Walenga / Green Valley News)

A Green Valley automotive service and repair shop began the new year by christening its new building on West Camino Casa Verde.

Gasoline Alley opened its new shop Monday next to its previous location, said Edie Lake, who owns the business with her husband, Johnnie.

A customer brought in a bottle of champagne, a parts supplier sent a cake, and Lake left some coins around the new building so the Gasoline Alley staff would never be thirsty, hungry or without money in their new building, she said.

“It’s all come together, and we’re so excited,” Lake said. A grand opening celebration is planned in early February.

The new steel building, erected by CA Development & Construction of Tucson, measures 50 feet by 80 feet and includes a bright, comfortable waiting room and handicapped-accessible restroom for customers, an office for the Lakes, an employee lunchroom, changing room with lockers and a shower, and employee restroom.

The spacious repair shop has seven lifts, a sophisticated exhaust system, evaporative coolers for the summer and a waste-oil heating system for the winter.

To read this article on the Green Valley News and Sun website, visit http://www.gvnews.com/business/article_a342dc60-1bb7-11e0-bc95-001cc4c002e0.html.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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