ALI Introduces Interactive, Online Lift Safety Training For Service And Repair Professionals -

ALI Introduces Interactive, Online Lift Safety Training For Service And Repair Professionals

The Automotive Lift Institute (ALI) has developed an interactive, online vehicle lift safety course based on its popular Lifting It Right DVD hosted by racing legends Richard and Kyle Petty. ALI is partnering with dealer services provider KPA, which has trained more than 1 million automotive industry professionals, to produce and deliver the online program. It will be available in early 2014.

The Automotive Lift Institute (ALI) has developed an interactive, online vehicle lift safety course based on its popular Lifting It Right DVD hosted by racing legends Richard and Kyle Petty. ALI is partnering with dealer services provider KPA, which has trained more than 1 million automotive industry professionals, to produce and deliver the online program. It will be available in early 2014.

Lifting It Right: 2014 Online Edition covers the wide variety of lift types used in professional vehicle service and repair shops, the lifting and lowering process and the importance of planned lift maintenance performed by a qualified professional. A narrator guides the viewer through each section, highlighting safety measures with easy-to-understand instructions and relevant scenarios. The viewer learns which lifts work best for certain jobs, as well as best practices for spotting a vehicle, selecting proper adapters and working under the vehicle. Real-world scenarios with corresponding questions are presented throughout to gauge comprehension. At the conclusion of the program, a certificate of completion is generated and stored online. This certificate can also be printed for display or placed in employee training records. Upon completion, each participant will also receive a copy of ALI’s Automotive Lift Safety Tips card and the Lifting It Right safety manual via mail.

The course’s online records management component will significantly simplify the lift operator training process for dealerships, independent repair shop owners, government agencies, vocational schools and other facilities equipped with vehicle lifts.

“Health and safety officials across the U.S. and Canada have increased their focus on vehicle service providers. They recognize the importance of lift operator training and are looking for evidence of lift safety compliance,” says R.W. “Bob” O’Gorman, ALI president. “Currently, shop managers have to provide the training DVD, print out a copy of the written test, and then score the test and file the completed paper copy for each employee. By creating an online version of Lifting It Right, we’ve taken the burden off the shop and made the process more convenient for everyone.”

Lifting It Right: 2014 Online Edition will be available for purchase in January at www.autolift.org. To be notified via email when the program goes live, register at www.autolift.org/subscribe.php. A preview of Lifting It Right: 2014 Online Edition is available at www.youtube.com/watch?v=RucXwkKux3M&feature=youtu.be.

To learn more about ALI, visit www.autolift.org or call (607) 756-7775. You can also connect with ALI on Facebook at www.facebook.com/LiftInstitute, on Twitter at www.twitter.com/LiftInstitute, and on YouTube at www.youtube.com/LiftInstitute.

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Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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