ACDelco Releases Newly Integrated Pigtail Catalog -

ACDelco Releases Newly Integrated Pigtail Catalog

ACDelco has launched a comprehensive Pigtail, Wiring and Sockets Catalog, which is integrated into the ACDelco Illustrated Catalog that contains replacement components for 1992-current model year General Motors vehicles. The Pigtail Catalog has easy search functions such as part numbers for pigtails and sockets, number of cavities and gender for pigtails, and a separate search for wiring sockets. The catalog contains high-quality images that can be enlarged to show more detail.

ACDelco has launched a comprehensive Pigtail, Wiring and Sockets Catalog, which is integrated into the ACDelco Illustrated Catalog that contains replacement components for 1992-current model year General Motors vehicles.

The catalog is located in WIP, ACDelco’s online parts catalog and ordering web application.

The Pigtail Catalog has easy search functions such as part numbers for pigtails and sockets, number of cavities and gender for pigtails, and a separate search for wiring sockets. The catalog contains high-quality images that can be enlarged to show more detail.

ACDelco also has integrated the shopping cart throughout WIP to simplify parts ordering. To access the Pigtail Catalog or other ACDelco specialty catalogs, simply hover over the green Show Catalogs button at the bottom of the Illustrated Catalog.

WIP is an easy and convenient way for independent service centers to order parts. It also allows access to the highly user-friendly ACDelco Illustrated Catalog, which significantly streamlines lookups through advanced, interactive displays of vehicle systems and corresponding parts. The displays can be integrated with the user’s inventory for immediate identification of available parts and correspondingprices.

WIP features and benefits
ACDelco WIP connects independent service centers (ISCs) directly to their ACDelco supplier, displaying availability and price while allowing convenient parts ordering at any time. Because WIP uses an Internet connection, there is no hardware or software to install. WIP also boosts efficiency because there is no more holding on the phone to contact suppliers.

To learn more about the ACDelco WIP and the Illustrated Catalog, contact your ACDelco Warehouse Distributor.

About ACDelco: ACDelco markets 90,000 quality parts for Chevrolet, Buick, GMC, Cadillac, Ford, Chrysler, Toyota, Nissan, Honda and most vehicles on the road today. To find an ACDelco parts retailer, visit acdelco.com or call 1-800-ACDelco. Find and “like” ACDelco on Facebook.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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