ACDelco Offers Free Online Training For Instructors, Students -

ACDelco Offers Free Online Training For Instructors, Students

In an effort to help groom the next generation of skilled automotive technicians, ACDelco is providing a limited number of free, Web-based training courses to instructors and students enrolled in programs accredited by the National Automotive Technicians Education Foundation (NATEF).

In an effort to help groom the next generation of skilled automotive technicians, ACDelco is providing a limited number of free, Web-based training courses to instructors and students enrolled in programs accredited by the National Automotive Technicians Education Foundation (NATEF).
 
As part of the ACDelco National Training Program, instructors can access more than 100 ACDelco Web courses, while students can take advantage of 23 courses focusing on vehicle maintenance and light repair issues.
 
ACDelco said it decided to expand the program following a successful pilot last fall. “We hope providing free, online training courses will entice high school students to consider pursuing the automotive technician field,” said Chris Brandt, ACDelco national marketing manager. “Today’s technicians are highly skilled; these are great jobs that are in demand.”
 
Like many other skilled trades, there are more auto technician jobs available than workers to fill them, and the trend is expected to continue because about half of all technicians working today will be eligible to retire within 15 years. There are career opportunities at dealerships as well as at independent service centers.
 
In fact, the demand for auto mechanics in the U.S. is expected to grow about 17 percent from 2010 to 2020, adding 124,800 jobs for a total of 848,200, the Bureau of Labor Statistics reports. Auto technicians earn an average of $39,000, according to the BLS, but highly trained master technicians can earn $60,000 or more.
 
NATEF evaluates school training programs against standards established jointly by the industry and education that reflects the skills graduates must master to be successful in the industry.
 
GM and ACDelco are strong supporters of future automotive technicians via NATEF-accredited secondary and post-secondary schools. GM also operates the General Motors Automotive Service Educational Program, or GMASEP – a training program in cooperation with dealers and participating community colleges – as well as the GM Service Technical College.
 
To learn more about free online training courses and to register, visit acdelcotechconnect.com and open the Training tab.

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The True Cost Of Comebacks

Comebacks are a hot topic today. You need to track all comebacks, determine the reason (tech error, part error, training issue, other) and then calculate the true cost of the comeback.

By Joe Marconi of Elite
Comebacks are a hot topic today. You need to track
all comebacks, determine the reason (tech error, part error, training issue,
other) and then calculate the true cost of the comeback.
Here are a few things to consider:
• The loss of time when performing the comeback; time that the tech can use to
perform other work and generate profit;
• The misc costs, such as overhead costs, supplies, cleaners, etc.;
• Towing costs, rental, etc.;
• Cost to morale;
• Reputation damage; and
• Reduction to your profit margin.
For every part issue, you need to
inform your supplier. Sit down with suppliers on a regular basis. Don’t return defective
parts until you have listed the parts, and maintain a report. Document
everything.
Part issues are increasing. Every shop
owner I speak to is frustrated over this.
Remember, comebacks kill your bottom
line. The more comebacks you have, the more they’re killing your profits.
This article was contributed by Joe Marconi.
Joe is one of the 1-on-1 business coaches who helps shop owners through
the Elite Coaching Program, and is the
co-founder of autoshopowner.com.

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